Refund policy
Saxonia Hall is run by volunteers and our food sales raise money for the hall, so we generally do not offer refunds.
Last updated November 4, 2026.
Food sales
All food sale orders are final. We do not give refunds, credits or exchanges once an order is paid, with one exception: if we can't fill your order, we will refund what we couldn't provide.
If you can't make it, someone else can pick up your order for you. They just need your Pickup ID.
If you miss your pickup, you can pick up your order at a future food sale date, up to 120 days after your original pickup date. Orders not picked up within those 120 days are not refunded.
If anything is wrong with your order, call us at 519-773-5271 and we will do what we can to help.
Hall rentals
Deposits, balances and cancellations for hall rentals are covered by your signed rental agreement, and those terms apply instead of this page.
Other payments
Other payments made through this site are final unless we have agreed otherwise with you in writing.
Event tickets and memberships are handled by our ticketing and membership forms, which are separate from this site. Please contact us about those.
Your rights
Nothing in this policy takes away any rights you have under Ontario or Canadian consumer protection law.
Questions
Call 519-773-5271, send us a message, or write to the German Canadian Club of Aylmer, 522 Talbot St. W., Aylmer, ON N5H 2T8.